Terms & Conditions

Susee Finance Limited, is a Non-Banking Financial Company (NBFC) registered with Reserve Bank of India (RBI) having its registered office in Madurai, Tamil Nadu, India (hereinafter shall be referred to as “Susee Finance” or "Company" or "us" or "we") and is the licensed User of the website www.suseefinance.com ("Website").

This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. If you do not agree to these Terms, you may not access or use the Services. This Terms of Use (the "Agreement") govern the access or use by you, an individual or an entity, of website, applications, content, products, and services (the “Services”) offered by www.suseefinance.com

Susee Finance reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Susee Finance may amend this Agreement from time to time. Amendments will be effective upon posting of such updated Agreement at this location or the amended policies or supplemental terms on the applicable Services. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Agreement, as amended.

We encourage you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website.

This Agreement does not alter in any way the terms or conditions of any other written agreement(s) you may have with Susee Finance for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), you may choose to complete your financial obligations towards us and terminate your use of the Services provided by us.

Use of information collected

Susee Finance may use the personal information that is collected from you to provide requested products and Services and for our internal business purposes, including, but not limited to:

Maintaining and managing your account with us;
Responding to your requests for our services;
To process your transactions and to provide you with transaction and post transaction-related services,
Providing, improving, and marketing our products and services, including site content and performance;
Evaluating your use of the services;
Update Insurance related information and provide insurance cover for assets financed by us;
Providing advertising for products and services that might interest you;
Communicating with you by e-mail, postal mail or courier, and/or telephone about products or services that may be of interest to you;
Keeping you updated on the issues that are relevant to your business relationship with us;
Monitoring your compliance with any terms and conditions associated with our products and services, including to confirm your identity;
Performing other functions as described to you at the time of collection or pursuant to your consent.

In addition, certain information we collect, such as the IP address of any computer or other device that you use to access our website and any other domains that may be operated by Susee Finance, will be used to monitor and investigate possible violations of and enforce any terms and conditions associated with our products and services or other applicable agreements between you and Susee Finance. Our use and sharing of your personal information in the manner described in this Privacy Policy may involve the transfer of your personal information to Susee Finance, Susee Group of Companies[www.suseegroup.com] or to third parties.

Customer Solicitation:

Unless you notify our third-party call center representatives or directly contact Susee Finance and Leasing P Limited Official representatives, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails, whatsapp messages, SMS and call solicitations from us and it's designated in house or third-party call team(s).

Opt-Out Procedure:

We provide 2 easy ways to opt out of future solicitations.

You may use the opt-out link found in any email solicitation that you may receive. You may send a written removal request to us. However, these can be exercised only after completion of the fiduciary responsibilities towards us.

Proprietary Rights:

Susee Finance has proprietary rights and trade secrets in the Services. You may not copy, reproduce, resell, or redistribute any Service provided by us.

Website policy

We may collect and store information about you when you visit our site, use our Services, or view our online advertisements. The information that Susee Finance collects and stores during normal use of the site is used to monitor the use of the site and to help further the development of our products and Services. We use this information to improve our Web-based offerings.

Use of Website and/or Services:

Susee Finance is not responsible for any damages resulting from the use of this website or Services by anyone. You will not use the Website or Services for illegal purposes.

You will Abide by all applicable local, state, national, and applicable international laws and regulations in your use of the Website (including laws regarding intellectual property),

Not interfere with or disrupt the use and enjoyment of the Website or Services by other users,
Not resell material on the Website,
Not engage, directly or indirectly, in the transmission of "spam", chain letters, junk mail, or any other type of unsolicited communication,
Not defame, harass, abuse, or disrupt other users of the Website
Be at least [18] years of age to use the Services; by using our Services you warrant and represent to us that you are at least [18] years of age. Susee Finance reserves the right to terminate and/or refuse to provide such person with access to the website, applications, content, products, and Services, if it is our notice or if it is discovered that such person is not eligible to use the website, applications, content, products, and Services, we will delete that information from our database.
Susee Finance may invite your participation in various promotional initiatives through its presence on social networking websites, surveys and blogs operated by third parties, such as LinkedIn, Facebook, Instagram, YouTube.

Susee Finance may call, send you text (SMS, WhatsApp), push notification, and email messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS, WhatsApp) and email messages from us at any time by following the directions found in the Opt-out procedure. You acknowledge that opting out of receiving text (SMS, WhatsApp) and/or email messages may impact your use of the Services.

Licence: By using this Website, you may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Susee Finance or the applicable third party (if third party content is at issue). All Logos, Mobile Applications, Files are the Intellectual Property of Susee Finance and are bound by TradeMark, Copyright and Licensing Regulations that are in force.


By posting, storing, or transmitting any content on the Website, you hereby grant Susee Finance a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world.

Susee Finance does not have the ability to control the nature of the user-generated content offered through the Website or Third party. You are solely responsible for your interactions with other users of the Website or Third party and any content you post. Susee Finance is not liable for any damage or harm resulting from any posts by or interactions between users.

Susee Finance reserves the right, but has no obligation, to monitor interactions between and among users of the Website or Third party and to remove any content SuseeFinance Limited deems objectionable, in SuseeFinance's sole discretion.

Notice of Copyright Infringement

Susee Finance does not permit copyright infringing activities on these site and may remove any content of any kind, for example, if properly informed that the content infringes upon another's copyright rights. We may terminate the ability to submit content if, under appropriate circumstances, a person submitting content to its site/application is determined to be a repeat infringer.


The Services are provided “as is” and “as available.” Susee Finance disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, Susee Finance Limited makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or, availability of the Services or any services or goods requested through the use of the Services, or that the Services will be uninterrupted or error-free. We do not guarantee the quality, suitability, safety or ability of third-party providers. You agree that the entire risk arising out of your use of the Services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.


You agree to indemnify and hold us and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with:

Your use of the Services or services or goods obtained through your use of the Services;
Your breach or violation of any of these Terms;
SuseeFinance Limited's use of your User Content;
Your violation of the rights of any third party, including Third Party Providers.
Privacy of communication is subject to the terms set out in the Privacy Policy.
Agreement to be bound

By using the Services, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

General Force Majeure:

We will not be deemed in default hereunder or held responsible for any cessation, interruption, or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott of Operation.

We may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and Services.

Effect of Waive:

The failure of Susee Finance to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law:

This Website originates from the City of Madurai, Tamil Nadu state of India. This Agreement will be governed by the laws of the State of Tamil Nadu without regard to its conflict of law principles to the contrary. Neither you nor we will commence or prosecute any suit, proceeding, or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Tamil Nadu, India. By using this Website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Waiver of Class Action Rights:


Statute of Limitation:

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Products or Services or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Termination: Susee Finance reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and we may, in its sole discretion and without advance notice to you, cancel Product or Services. If your access to the Website is terminated, we reserve the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Susee Finance chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use:

Susee Finance makes no representation that the Services are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.


You may not assign your rights and obligations under this Agreement to anyone. SuseeFinance Limited may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.


Return & Cancellation Policy

Susee Finance does not provide refund & cancellation as we are a Non-banking Finance Company, thus we require a payment Gateway to receive EMI from our customers.

1. Amount once paid through the payment gateway shall not be refunded other than in the following circumstances:

- Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer's account being debited with excess amount in a single transaction due to technical error. In such cases, the excess amount excluding Payment Gateway charges would be refunded to the Customer.

- Due to a technical error, payment is being charged on the Customer’s Card/Bank Account but the transaction is unsuccessful.

Susee Finance did not provide refund & cancellation as we are a Non-banking Finance Company, thus we require a payment Gateway to receive EMI from our customers.

2. The Customer will have to make an application for a refund along with the transaction number and original payment receipt if any generated at the time of making payments.

3. The application in the prescribed format should be sent to admin@suseefinance.com

4. The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded through electronic mode in favor of the borrower, and confirmation sent to the mailing address given to us, between 14 to 21 calendar days on receipt of such claim. It will take 3-7 days for the money to show in your bank account depending on your bank’s policy.

5. The company assumes no responsibility and shall incur no liability if it is unable to affect any Payment Instruction(s) on the Payment Date owing to any one or more of the following circumstances:

a. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, invalid, and delayed.

b. If the Payment Account has insufficient funds/limits to cover the amount as mentioned in the Payment Instruction(s).

c. If the funds available in the Payment Account are under any encumbrance or charge.

d. If your Bank refuses or delays honoring the Payment Instruction(s).

e. Circumstances beyond the control of the Company (including, but not limited to, fire, flood, natural disasters, bank strikes, power failure, and systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force)

f. In case the QR code payment/ Mobile App Payment/ NEFT Payment etc. is not effected for any reason, you will be intimated about the failed payment via the Mobile App/Payment Gateway/Bank and these transactions are governed by the terms and conditions of the payment gateway/Bank/Services Agreement as applicable.

6. User agrees that the Company, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate his/her account (or any part thereof)or use of the Services and remove and discard all or any part of his/her account, user profile, or his/her recipient profile, at any time. Company may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. User agrees that any termination of his/her access to the Services or any account he/she may have or portion thereof may be effected without prior notice and also agrees that Company will not be liable to User or any third party for any such termination. Any suspected, fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies the Company may have at law or in equity. Upon termination for any reason, the user agrees to immediately pay the remaining dues and then may stop using the Services.

Contact us

Our Email:


Our phone number:


Our Address:

MADURAI - 625001

    Copyright 2024 Susee Finance
    Designed By Greenwill Techs